Refund policy

Last update : 25-03-2025

We offer a hassle-free return process to ensure your satisfaction with our jewellery.

1. Return Eligibility

• Time Frame: Returns accepted within 15 days of delivery.
• Condition: Items must be unused, undamaged, and in original packaging.
• Non-Returnable Items: Custom, engraved, or personalized jewellery.

2. Return Process

• Initiation: Contact our support team with your order details.
• Shipping: Securely package the item and return it via a trackable courier service.
• Inspection & Approval: Refunds processed within 14 business days after quality checks.

3. Refunds

• Refunds will be issued to the original payment method, minus any applicable shipping/restocking fees.