Exchange / Buyback Policy

Last update : 25-03-2025

We offer flexible exchange and buyback options to ensure lasting value.

1. Lifetime Exchange

• Diamonds: 90% of current market value.
• Gold: 100% of current market value.
• Logistics Fee: ₹1,500 deducted per transaction.

2. Buyback Policy

• We offer a buyback option based on market value minus a service fee.
• Jewellery must be in original condition and accompanied by the invoice.

3. Jewellery Insurance

• We recommend purchasing separate jewellery insurance to protect against accidental loss, damage, or theft beyond shipping.
• Insurance providers offer coverage for everyday wear, travel, and unforeseen circumstances.
• Contact us for recommendations on trusted jewellery insurance providers.

4. Lifetime Warranty

• We provide a lifetime warranty on polish and minor repairs for all Dear Diamonds jewellery.
• Free annual cleaning and polishing service available upon request. For further details, contact our customer support team. Thank you for choosing Dear Diamonds!