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FAQs
What makes Dear special?
We combine ethical sourcing, modern design, and expert craftsmanship to create jewellery that’s both stunning and meaningful.
Can I customize my jewellery?
Absolutely! WithThe Craft, we help bring your dream piece to life from selecting the perfect diamond to fine-tuning every tiny detail.
How long does a custom piece take?
On average, 3-6 weeks, depending on the complexity. Need it sooner? We offer expedited options too.
Is my jewellery insured during shipping?
Yes! Every order is fully insured until it reaches you. We can also advise on long-term insurance for peace of mind.
Are your diamonds certified?
Yes, every diamond comes with certification from top gemological labs, ensuring quality and authenticity.
Are lab-grown diamonds real?
Yes! Lab-grown diamonds have the same composition, brilliance, and durability as mined diamonds without the ethical concerns.